During my time at IU I’ve transcribed for my advisor and for
a few of my own projects and by the end of each recording I’m relatively numb
both physically and mentally. So I approached this week’s readings with a mix
of excitement and trepidation. Would the secrets to painless transcription be
revealed, would I learn the magic trick to transform my participants’ words
into text on the page ready for my analysis and coding? Or would my deepest
fears be confirmed. There is no trick, you just have to embrace the suck* and
get through it, wrist cramps, blurred vision, and all. My conclusion after finishing
this week’s readings? It’s a bit of both. Transcription is a necessary evil,
but one, that when viewed as an initial component of the analysis
is essential to the research process.
Some thoughts on the readings:
I’ve never thought deliberately about transcription. I simply
attempted to place my participants’ words on paper – I didn’t include
infliction or reference facial expressions. I did include laughter but, after about my 1,000th “um” and 250th “like” I omitted
all backchannel utterances for my sanity! So, without thought I’d been
conducting gist transcription, more particularly condensed transcription
(Paulus, Lester, & Dempster, 2013). For my next round of transcriptions I
will likely enhance my transcriptions to include hyperlinks to the actual audio
and video as a way to increase the transparency of my findings and to hopefully enhance my data analysis (Markle, West & Rich, 2011; Paulus, et
al. 2013). I’m thinking about a lot of other things with my transcriptions, but
this is at the surface now.
Another aspect of transcription I’ve never truly thought
about is the interpretive process of taking another’s words and placing them on
paper. Hammersley (2010) describes this beautifully when he says, “What is
meant by the constructional character of transcription is that a whole variety
of decisions are involved, and that none of these is open to a single rational
solution, so that there cannot be one correct transcription of any stretch of
audio- or video-recording” (p. 556). So it is up to the transcriber to make
some pretty serious decisions about the text produced. This is complicated if
the transcriber is different from the person who conducted the interview who might
be different from the researcher or research team as several layers of
interpretation are applied to one moment in space and time. (Yup, Doctor Who
reference dropped right there.)
Also, I found Johnson's study and ultimate conclusion on
the use of voice recognition software troubling. He set out to determine which
was more lucrative in terms of time spent and accuracy in transcription – voice
recognition software or traditional listen/type methods. Johnson found that the
traditional listen/type method was 14% quicker with greater accuracy. However,
I was bothered by his methods. The experiment only included a comparison of ONE
17 minute recording which I feel is too small of a sample to support such a
claim! In addition Johnson first transcribed the interview using the voice
recognition software and then used the listen/type method. It is possible that the
additional exposure to the data – hearing, speaking, reading for errors and
then re-listening to correct errors increased his familiarity with the transcript
which might have increased his typing time when conducting the second part of
the experiment. The fact that these relatively obvious concerns were not
mentioned is a glaring omission which makes me question the validity of his findings. While Johnson does find both methods equally
dull (which I don’t question), his ultimate conclusion that his preferred transcription
method would be to have a graduate student do it for him using a mix of voice
recognition and listening/typing is relatively trite and contradicts statements
made in his introduction related to the significance of conducting your own
transcriptions as being a key component in ensuring the proper tone and intent
of the participants is captured.
Finally, it was nice to see some discussion of the different
resources available. I'm curious to experiment with some of the different methods mentioned. I’ve used Express Scribe before, but didn’t find it that much
different from simply playing back a recording at reduced speed and typing. Playing
recordings at reduced speeds takes a little getting used to. I always feel like
I’m listening to drunks talk about history which, if you’ve seen Drunk History,
is relatively amusing and far more interesting than transcribing. (Viewer
discretion is advised!)
*Embrace the suck: A military term that refers to a bad, seemingly pointless situation that you have no choice but to deal with. Often you are advised to just get on with it and are even encouraged to make the most of the situation. For more on this term check out this NPR Morning Edition interview with Austin Bay.
Me embracing this weekend's suck - to the best of my abilities.
How to embrace the suck. First, acknowledge the negatives. This is the easy part. Negatives - Reading and writing this in a hotel room knowing that I'm losing an hour of sleep tonight and have to sit through a full day of briefings tomorrow followed by a three hour drive home, oh and I missed a friends birthday celebration. Next identify the positives and try really hard to convince yourself it all evens out. This is the not so easy part. Positives - They pay me, no tax on alcohol, Yuengling Lager, I'm in Ohio now, not New Jersey and I'll be home in time for Walking Dead. The briefings are a one time thing and next month I'll start in my new position - which is super exciting. Oh and I'm in a hotel room...with wifi.
This post made me smile and nod in full agreement. You really do have to just embrace the transcription process -- embrace the *suck. About 6 years ago I had an 'ah-ha' moment around transcription. When I began to orient to transcription as a central part of my analysis, it suddenly became something I began reframing as not just 'something to be done' but as part of the process of interpreting and making sense of the data. Perhaps it was in knowing that I was 'already' in my analysis phase (and not just waiting to get there after everything was transcribed) that brought me a sense of relief and (yes I'm about to say it) delight in transcribing...I don't know exactly. But, one day, 6 years ago...I started to enjoy transcribing. HOWEVER, I had to embrace the *suck of it all first.
ReplyDeleteLove the pic -- it captures your post so well. :)